Terms of Service

Effective date: 14 February 2026

1. Introduction and Acceptance

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you”, “your”, or “Customer”) and Brikly Ltd (“Brikly”, “we”, “us”, or “our”), a company registered in England and Wales (Company Number: 16470298), with its registered office at Unit 2 Hunters Cake Company, Ventura Park, Carterton, United Kingdom, OX18 1AD.

By creating an account, accessing, or using the Brikly platform, website, browser extension, APIs, or any related services (collectively, the “Services”), you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree to these Terms, you must not use the Services.

2. Definitions

  • “Account” means your registered Brikly user account.
  • “Aggregated Statistics” means anonymised, aggregated data derived from the use of the Services that cannot identify any individual user or business, as further described in our Privacy Policy.
  • “Brik” means an individual module within the Brikly platform (e.g. CostingBrik, MenuBrik, PulseBrik, StockBrik).
  • “Content” or “User Content” means all data, information, and materials you upload, input, or generate through the Services, including but not limited to recipes, ingredient data, menu configurations, staff information, financial records, and supplier data.
  • “Services” means the Brikly web application at app.brik.ly, the marketing website at brik.ly, the Chrome browser extension, all APIs, integrations, and any related tools or features provided by Brikly.
  • “Subscription” means the paid plan you have selected for access to one or more Briks.

3. Eligibility

The Services are designed for business use by food and hospitality operators. By using the Services, you represent that:

  • You are at least 18 years of age.
  • You are acting in a business capacity or on behalf of a business entity.
  • You have the legal authority to enter into these Terms.
  • Your use of the Services complies with all applicable laws and regulations.

4. Account Registration and Security

To access the Services, you must create an Account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activity that occurs under your Account.
  • Ensuring that account access permissions are appropriately configured for your team members.
  • Promptly notifying us at support@brik.ly if you suspect any unauthorised access.

We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or pose a security risk.

5. Services and Briks

Brikly provides a modular platform. You may subscribe to individual Briks or bundled plans according to your operational needs. We reserve the right to:

  • Add, modify, or retire Briks and features with reasonable notice.
  • Update the Services to improve performance, security, or functionality.
  • Temporarily suspend access for maintenance, provided we give reasonable advance notice where practicable.

We will use commercially reasonable efforts to maintain the availability of the Services but do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where possible.

6. Subscriptions and Payments

Pricing

Subscription fees are as published on our website at the time of purchase. All prices are in GBP unless otherwise stated and are exclusive of VAT where applicable.

Billing Cycle

Subscriptions are billed monthly or annually, depending on the plan you select. Billing begins on the date you subscribe and recurs on the same date each billing period.

Free Trials

We may offer free trial periods at our discretion. At the end of a trial, your subscription will convert to a paid plan unless you cancel before the trial expires. We will provide clear notice before any charges begin.

Payment Processing

Payments are processed by Stripe. By providing payment information, you authorise us to charge the applicable fees. You are responsible for keeping your payment details current.

Failed Payments

If a payment fails, we will attempt to notify you and may retry the charge. If payment remains unsuccessful after a reasonable period, we may suspend or downgrade your access until the outstanding balance is resolved.

Price Changes

We may change subscription prices with at least 30 days’ written notice. Price changes take effect at the start of your next billing period following the notice period. If you do not agree to a price change, you may cancel your subscription before the new price applies.

Refunds

Subscription fees are generally non-refundable. However, if you cancel within 14 days of your initial subscription (or a material upgrade) and have not made substantial use of the Services, you may request a refund by contacting support@brik.ly. Refund requests are assessed on a case-by-case basis.

7. Your Content and Data

Ownership

You retain all rights, title, and interest in your User Content. Brikly does not claim ownership of the data you input into the platform.

Licence to Brikly

By using the Services, you grant Brikly a worldwide, non-exclusive, royalty-free licence to use, process, store, and display your User Content solely for the purpose of providing, maintaining, and improving the Services. This licence terminates when you delete your Content or close your Account, except as required for backup, legal, or archival purposes.

Aggregated Statistics

We may create Aggregated Statistics from your use of the Services, as described in our Privacy Policy. Aggregated Statistics are owned by Brikly and may be used for any lawful purpose, including after termination of your Account. Aggregated Statistics are anonymised and cannot identify you or your business.

Data Portability

You may export your User Content at any time through the export functionality provided within the platform. Upon account termination, we will make your data available for export for 30 days before permanent deletion.

Your Responsibilities

You are solely responsible for the accuracy, quality, and legality of your User Content and for ensuring that your use of the Services does not infringe the rights of any third party.

8. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable law or regulation.
  • Upload content that is harmful, offensive, defamatory, or infringes third-party rights.
  • Attempt to gain unauthorised access to any part of the Services, other accounts, or related systems.
  • Reverse-engineer, decompile, or disassemble any part of the Services.
  • Use automated tools (bots, scrapers) to access the Services except through our published APIs.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Resell, sublicence, or redistribute access to the Services without our written consent.
  • Use the Services to build a competing product or service.
  • Circumvent any usage limits, access controls, or security measures.

Violation of this acceptable-use policy may result in immediate suspension or termination of your Account.

9. Integrations and Third-Party Services

The Services may integrate with third-party platforms including POS systems, accounting software, and supplier websites. When you enable an integration:

  • You authorise us to exchange data with the connected service as necessary to provide the integration.
  • You are responsible for maintaining valid credentials and permissions for connected services.
  • We are not responsible for the availability, accuracy, or security of third-party services.
  • Your use of third-party services is subject to their own terms and conditions.

You may disconnect integrations at any time through your account settings.

10. Chrome Browser Extension

Our Chrome browser extension is designed to capture invoice and order data from supplier websites. By installing and using the extension, you acknowledge that:

  • The extension only activates on pages you explicitly choose to process.
  • Data captured by the extension is transmitted to your Brikly Account.
  • The extension does not monitor your general browsing activity.
  • You are responsible for ensuring you have the right to capture and process the data from supplier websites.
  • The extension is subject to the Chrome Web Store policies and Google’s terms.

11. AI-Enhanced Features

Certain features of the Services use artificial intelligence to assist with tasks such as invoice parsing, data extraction, and business insights. Regarding AI-enhanced features:

  • AI outputs are provided as suggestions and tools to assist your decision-making. You are responsible for reviewing and verifying all AI-generated results.
  • We do not guarantee the accuracy or completeness of AI-generated outputs.
  • Your data processed by AI features may be sent to third-party AI providers (see our Privacy Policy for details). We have data-processing agreements in place with these providers.
  • We do not use your business data to train general-purpose AI models.
  • AI features may be updated, modified, or replaced as the technology evolves.

12. Intellectual Property

Our Intellectual Property

The Services, including all software, designs, text, graphics, logos, and other materials, are the intellectual property of Brikly or its licensors. “Brikly” and the names of individual Briks are trade marks of Brikly Ltd. Nothing in these Terms grants you any right to use our trade marks, branding, or proprietary materials except as expressly permitted.

Feedback

If you provide us with feedback, suggestions, or ideas regarding the Services, you grant us a perpetual, irrevocable, royalty-free licence to use, modify, and incorporate such feedback without obligation to you.

13. Limitation of Liability

To the maximum extent permitted by law:

  • No indirect damages: Brikly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunity, or goodwill, arising from your use of or inability to use the Services.
  • Cap on liability: Our total aggregate liability for any claims arising under or related to these Terms shall not exceed the greater of (a) the total fees paid by you to Brikly in the 12 months preceding the claim, or (b) one hundred pounds sterling (£100).
  • Exceptions: Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

You acknowledge that the Services are provided as business tools and that business decisions made using the Services are your responsibility.

14. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Brikly disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any data will be secure or not otherwise lost or damaged. While we implement reasonable security measures, no system is completely secure.

15. Indemnification

You agree to indemnify, defend, and hold harmless Brikly, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your User Content.
  • Your violation of any rights of a third party.
  • Your violation of any applicable law or regulation.

16. Termination

Termination by You

You may cancel your subscription and close your Account at any time through your account settings or by contacting support@brik.ly. Cancellation takes effect at the end of your current billing period. You will retain access to the Services until that date.

Termination by Us

We may suspend or terminate your access to the Services immediately if you breach these Terms, engage in fraudulent or illegal activity, fail to pay outstanding fees after reasonable notice, or if required by law. We may also terminate the Services entirely with 90 days’ notice.

Effect of Termination

Upon termination:

  • Your right to access the Services ceases immediately (or at the end of your billing period, for voluntary cancellation).
  • We will make your User Content available for export for 30 days following termination.
  • After the 30-day export period, your User Content will be permanently deleted, except as required for legal, tax, or archival purposes.
  • Aggregated Statistics derived from your use of the Services will survive termination.
  • Sections of these Terms that by their nature should survive termination will continue to apply, including Sections 7 (Your Content), 12 (Intellectual Property), 13 (Limitation of Liability), 15 (Indemnification), and 18 (Governing Law).

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through a prominent notice within the Services at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services and cancel your subscription before the new Terms take effect.

18. General Provisions

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Entire Agreement

These Terms, together with our Privacy Policy and any order forms or subscription confirmations, constitute the entire agreement between you and Brikly regarding the Services and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

Force Majeure

Neither party shall be liable for any delay or failure to perform obligations under these Terms due to events beyond reasonable control, including natural disasters, acts of government, pandemics, internet or telecommunications failures, or cyberattacks.

Notices

Notices to Brikly should be sent to legal@brik.ly or by post to our registered office. We will send notices to the email address associated with your Account.

Contact

For questions about these Terms, please contact us:

  • Email: legal@brik.ly
  • Post: Brikly Ltd, Unit 2 Hunters Cake Company, Ventura Park, Carterton, United Kingdom, OX18 1AD
  • Company Number: 16470298

Last updated: 14 February 2026